Privacy Policy

At My Culture Care, we are committed to protecting your privacy and handling your personal information with care and integrity. This Privacy Policy outlines how we collect, use, and protect any information you provide to us.

We may collect the following personal information when you contact us via phone, email, or through our website:

• Your name
• Contact details (phone number, email address)
• Basic information about care needs or preferences
• Any other information you voluntarily provide

We do not collect sensitive medical information through our website or public channels.

We collect your information to:

• Respond to enquiries
• Arrange appointments or care consultations
• Deliver services you’ve requested
• Communicate important updates or care information

Your information will never be sold, shared, or disclosed to third parties for marketing purposes.

All personal data is stored securely and accessed only by authorised staff. We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

You have the right to:

• Request access to the data we hold about you
• Ask for corrections or updates
• Request that your data be deleted (where appropriate)

To make such a request, please contact us directly.

If you have any questions about this Privacy Policy or how your information is used, please contact:

📧 Email: richard@myculturecare.co.uk

📞 Phone: 07539 300044

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.